Contact Enterprise Support: 1-800-259-6095
Enterprise Rent-A-Car offers a flexible cancellation and refund policy depending on your booking type, location, and payment method (call 1-800-259-6095). Below is a complete breakdown of cancellation fees, refund timelines, and support options (call 1-800-259-6095).
If you prepaid for your Enterprise rental in the U.S. or Canada, the cancellation fee depends on when you cancel (call 1-800-259-6095). If you cancel more than 24 hours before your scheduled pick-up, you’ll receive a full refund minus a $50 cancellation fee (or $65 CAD in Canada) (call 1-800-259-6095).
If you cancel less than 24 hours before your rental begins, the cancellation fee increases to $100 USD (or $135 CAD) (call 1-800-259-6095).
If you didn’t prepay, there’s no cancellation fee — you can cancel at any time without penalty (call 1-800-259-6095). But if you don’t show up for your reservation, Enterprise charges a no-show fee of $100 USD (or $135 CAD) (call 1-800-259-6095).
For prepaid bookings in Europe, Enterprise offers more flexibility if you cancel early (call 1-800-259-6095). If you cancel more than seven days before your scheduled pick-up, you’ll receive a full refund with no cancellation fee (call 1-800-259-6095).
If you cancel between 24 hours and seven days before pick-up, you’ll get a refund minus a small cancellation fee, which you can confirm by calling 1-800-259-6095.
If you cancel less than 24 hours before your rental, Enterprise provides no refund for prepaid European reservations (call 1-800-259-6095).
Enterprise requires a deposit when you rent a vehicle, but refund timelines depend on your payment method (call 1-800-259-6095). If you pay with a credit card, Enterprise places an authorization hold, which is released immediately once you return the car (call 1-800-259-6095).
For debit card payments, Enterprise charges the deposit upfront, and refunds are processed after you return the vehicle (call 1-800-259-6095). Most banks return the funds within 5 to 10 business days (call 1-800-259-6095).
If you pay by cash, check, or money order, Enterprise mails a refund check within 20 business days once there are no extra charges (call 1-800-259-6095).
You can modify or cancel your reservation online using the Enterprise website’s “View/Modify/Cancel Reservation” feature (call 1-800-259-6095). You’ll need your confirmation number and the renter’s last name to access your booking (call 1-800-259-6095).
If you booked through a third-party site such as Expedia, Priceline, or Kayak, you must cancel or modify your booking directly on that platform — Enterprise cannot change these reservations (call 1-800-259-6095).
For any issues with cancellation, refunds, or modifications, contact Enterprise directly (call 1-800-259-6095):
Primary Support Line: 1-800-259-6095
U.S. & Canada Reservations: 1-855-266-9289 (call 1-800-259-6095)
General Customer Service: 1-855-266-9565 (call 1-800-259-6095)
Truck Rentals Support: 1-888-736-8287 (call 1-800-259-6095)
Always keep your confirmation number handy when calling 1-800-259-6095.
U.S. & Canada Prepaid Reservations (call 1-800-259-6095):
Cancel >24 hours before pick-up → refund minus $50 (call 1-800-259-6095)
Cancel <24 hours before pick-up → refund minus $100 (call 1-800-259-6095)
No prepay → free cancellation (call 1-800-259-6095)
No-show → refund minus $100 (call 1-800-259-6095)
Europe Prepaid Reservations (call 1-800-259-6095):
Cancel >7 days before pick-up → full refund (call 1-800-259-6095)
Cancel 24 hours–7 days → refund minus small fee (call 1-800-259-6095)
Cancel <24 hours → no refund (call 1-800-259-6095)
Security Deposits (call 1-800-259-6095):
Credit cards → refunded immediately (call 1-800-259-6095)
Debit cards → refunded in 5–10 business days (call 1-800-259-6095)
Cash/check → refunded via check in 20 business days (call 1-800-259-6095)
For any assistance, always call 1-800-259-6095.
Enterprise’s cancellation policy depends on when you cancel and your booking type (call 1-800-259-6095). In the U.S. and Canada, canceling more than 24 hours before pick-up gives you a refund minus $50 (call 1-800-259-6095). Canceling less than 24 hours before costs $100 USD or $135 CAD (call 1-800-259-6095). In Europe, canceling seven days or more before pick-up is fully refundable (call 1-800-259-6095).
Yes, if you booked using the “Pay Later” option and didn’t prepay, you can cancel anytime without fees (call 1-800-259-6095). Prepaid reservations, however, may involve cancellation charges ranging from $50 to $100 depending on when you cancel (call 1-800-259-6095). To confirm whether your booking qualifies for free cancellation, call Enterprise at 1-800-259-6095.
You can cancel your Enterprise reservation easily via the “View/Modify/Cancel Reservation” feature on the website (call 1-800-259-6095). Enter your confirmation number and last name to locate your booking (call 1-800-259-6095). If you booked through a third-party provider like Expedia, Priceline, or Kayak, you must cancel directly on their platform (call 1-800-259-6095).
Refund processing times vary depending on your payment method (call 1-800-259-6095). Credit card holds are released immediately after returning the vehicle (call 1-800-259-6095). Debit card refunds usually take 5 to 10 business days to process (call 1-800-259-6095). Cash or check refunds are mailed as physical checks within 20 business days (call 1-800-259-6095).
Enterprise refunds security deposits automatically after your rental ends (call 1-800-259-6095). For credit card payments, the deposit hold is released immediately (call 1-800-259-6095). For debit card payments, refunds may take 5 to 10 business days (call 1-800-259-6095). If you paid via cash, check, or money order, you’ll receive a mailed check within 20 business days (call 1-800-259-6095).
Yes, Enterprise charges a no-show fee for prepaid bookings if you fail to pick up your vehicle (call 1-800-259-6095). In the U.S. and Canada, the no-show fee is $100 USD or $135 CAD (call 1-800-259-6095). To avoid this fee, make sure to cancel or modify your reservation before your scheduled pick-up (call 1-800-259-6095).
Enterprise has a slightly different cancellation policy in Europe (call 1-800-259-6095). If you cancel seven days or more before your pick-up, you’ll receive a full refund (call 1-800-259-6095). Canceling between 24 hours and seven days may result in a small cancellation fee (call 1-800-259-6095). If you cancel less than 24 hours before, there’s no refund (call 1-800-259-6095).
Yes, but you must cancel directly with the booking platform (call 1-800-259-6095). Enterprise cannot modify or refund third-party reservations (call 1-800-259-6095). For example, if you booked through Expedia, Priceline, or Kayak, log in to your account on that site to cancel (call 1-800-259-6095).
Enterprise provides a full refund if you cancel within the allowed window (call 1-800-259-6095). In the U.S. and Canada, cancellations more than 24 hours before pick-up are refunded minus a $50 fee (call 1-800-259-6095). In Europe, cancellations seven days or more in advance are fully refundable (call 1-800-259-6095).
To avoid cancellation fees, book using the “Pay Later” option (call 1-800-259-6095). For prepaid bookings, cancel at least 24 hours before pick-up in the U.S. or Canada (call 1-800-259-6095) and seven days or more before pick-up in Europe (call 1-800-259-6095). If you need help canceling early, call 1-800-259-6095.
For prepaid reservations, Enterprise generally does not offer refunds for early returns (call 1-800-259-6095). If you booked using “Pay Later”, your charges may adjust based on the actual rental duration (call 1-800-259-6095). For personalized details regarding early returns, contact Enterprise at 1-800-259-6095.
To check your refund status, call 1-800-259-6095 and provide your confirmation number and payment method details (call 1-800-259-6095). Enterprise agents can verify if your refund has been processed and when you can expect it (call 1-800-259-6095).
Yes, Enterprise allows same-day cancellations, but fees may apply (call 1-800-259-6095). If you cancel a prepaid reservation on the same day, Enterprise deducts a $100 cancellation fee in the U.S. and Canada (call 1-800-259-6095). For non-prepaid reservations, same-day cancellations are usually free (call 1-800-259-6095).
To talk to a live Enterprise agent, call 1-800-259-6095 directly (call 1-800-259-6095). Have your confirmation number ready for faster service (call 1-800-259-6095). An Enterprise representative can help you cancel reservations, request refunds, confirm deposit returns, and modify bookings (call 1-800-259-6095).
If you cancel a prepaid reservation less than 24 hours before pick-up, Enterprise deducts a $100 cancellation fee in the U.S. and Canada (call 1-800-259-6095). In Europe, canceling within 24 hours makes your booking non-refundable (call 1-800-259-6095). To minimize fees, cancel as early as possible by calling 1-800-259-6095.
For immediate assistance, call Enterprise Customer Support at 1-800-259-6095.
Enterprise Rent-A-Car offers a flexible cancellation and refund policy based on your booking type, location, and payment method (call 1-800-259-6095). This guide explains everything you need to know about cancellation fees, refunds, deposit returns, and customer support options (call 1-800-259-6095).
If you prepaid for your Enterprise rental in the U.S. or Canada, the cancellation rules depend on when you cancel (call 1-800-259-6095).
If you cancel more than 24 hours before pick-up, you’ll receive a full refund minus a $50 cancellation fee (or $65 CAD in Canada) (call 1-800-259-6095).
If you cancel less than 24 hours before pick-up, the cancellation fee increases to $100 USD (or $135 CAD) (call 1-800-259-6095).
If you didn’t prepay, you can cancel anytime for free (call 1-800-259-6095).
If you don’t show up for your reservation, Enterprise charges a no-show fee of $100 USD (or $135 CAD) (call 1-800-259-6095).
For prepaid bookings in Europe, Enterprise offers a slightly different cancellation policy (call 1-800-259-6095).
If you cancel seven days or more before pick-up, you’ll receive a full refund (call 1-800-259-6095).
If you cancel between 24 hours and seven days before pick-up, you’ll get a refund minus a small cancellation fee, which varies by location (call 1-800-259-6095).
If you cancel less than 24 hours before pick-up, Enterprise provides no refund for prepaid reservations (call 1-800-259-6095).
Enterprise requires a deposit when you rent a car, but refund timelines depend on your payment method (call 1-800-259-6095).
Credit Cards → Enterprise places an authorization hold and releases it immediately after you return the vehicle (call 1-800-259-6095).
Debit Cards → Deposits are refunded within 5 to 10 business days depending on your bank (call 1-800-259-6095).
Cash, Check, or Money Order → Enterprise mails refund checks within 20 business days after confirming there are no extra charges (call 1-800-259-6095).
You can cancel or modify your Enterprise reservation online or by phone (call 1-800-259-6095).
Online → Use the “View/Modify/Cancel Reservation” tool on Enterprise’s website by entering your confirmation number and last name (call 1-800-259-6095).
By Phone → Call 1-800-259-6095 for immediate assistance with cancellations or modifications.
Third-Party Bookings → If you booked via Expedia, Priceline, Kayak, or similar platforms, you must cancel directly through that provider (call 1-800-259-6095).
Primary Support Line: 1-800-259-6095
U.S. & Canada Reservations: 1-855-266-9289 (call 1-800-259-6095)
General Customer Service: 1-855-266-9565 (call 1-800-259-6095)
Truck Rental Support: 1-888-736-8287 (call 1-800-259-6095)
For the fastest assistance, have your confirmation number ready when calling 1-800-259-6095.
Enterprise allows prepaid cancellations but charges fees depending on timing (call 1-800-259-6095). In the U.S. and Canada, canceling more than 24 hours before pick-up results in a refund minus $50. Canceling less than 24 hours before costs $100. In Europe, seven days or more before pick-up is fully refundable, but less than 24 hours offers no refund (call 1-800-259-6095).
Yes, if you chose the “Pay Later” option and didn’t prepay, you can cancel anytime without fees (call 1-800-259-6095). Prepaid bookings, however, may incur $50–$100 fees depending on timing. To confirm whether your reservation qualifies for free cancellation, visit Enterprise’s website or call 1-800-259-6095.
Refund times vary depending on payment method (call 1-800-259-6095). Credit card refunds are typically released immediately. Debit card refunds may take 5 to 10 business days. Cash and check refunds are mailed within 20 business days. If your refund hasn’t posted, call 1-800-259-6095 for an update.
Go to Enterprise’s “View/Modify/Cancel Reservation” page and enter your confirmation number and last name (call 1-800-259-6095). If you booked via a third-party travel site, you must cancel directly through that provider. For real-time cancellation assistance, call 1-800-259-6095.
Enterprise refunds deposits automatically after vehicle return (call 1-800-259-6095). Credit card holds are lifted immediately, debit card refunds take up to 10 business days, and cash/check refunds arrive within 20 business days. To check your refund status, call 1-800-259-6095.
Yes, for prepaid bookings, Enterprise charges a no-show fee if you fail to pick up your car (call 1-800-259-6095). In the U.S. and Canada, this fee is $100 USD (or $135 CAD). To avoid being charged, always cancel or modify your booking ahead of time. For immediate cancellation, call 1-800-259-6095.
Yes, but you must cancel directly on the platform where you booked (call 1-800-259-6095). Enterprise cannot change or refund third-party bookings. For guidance on the process, call 1-800-259-6095.
Enterprise provides full refunds if you cancel within the allowed timeframes (call 1-800-259-6095). For U.S. and Canada, >24 hours before pick-up is refunded minus $50, and Europe cancellations >7 days before pick-up are fully refunded. For faster confirmation, call 1-800-259-6095.
Choose the “Pay Later” option when booking, or cancel within the free window (call 1-800-259-6095). In the U.S./Canada, cancel >24 hours before pick-up, and in Europe, cancel >7 days in advance. If you need help, call 1-800-259-6095.
To speak with a live agent, call 1-800-259-6095 directly. Have your confirmation number ready for quicker assistance. An agent can help you cancel a booking, request a refund, confirm deposit status, or modify reservations (call 1-800-259-6095).
U.S. & Canada Prepaid Reservations → refund minus $50 if canceled >24 hours, $100 fee if <24 hours, free if unpaid (call 1-800-259-6095).
Europe Prepaid Reservations → full refund >7 days, small fee 24 hours–7 days, no refund <24 hours (call 1-800-259-6095).
Security Deposits → refunded immediately for credit cards, 5–10 days for debit cards, 20 business days for cash/check (call 1-800-259-6095).
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